Cancellation & Offboarding

There’s no fixed term and no cancellation fee. Email hello@grovique.com and we’ll confirm within one business day. Your service runs to the end of the current paid month; we don’t bill the next one.

Your domain is registered in your name and paid to the registrar directly — we only connect it. When you leave, you keep it. We’ll release the DNS connection and, if you’re moving to another provider, point it wherever you ask.

Before you go, we’ll export your leads, messages and content for you. After a short retention window we securely delete your data from live systems (backups age out on their normal cycle). Ask us and we’ll confirm when deletion is complete.

The website we build runs on our platform; if you cancel, the hosted site is taken down at the end of your term, but you keep your domain and all your content to rebuild elsewhere. Your dedicated SMS number is released on cancellation and cannot be ported out.